Other Information

Patients with particular needs
At Northfield Medical Centre reserved parking spaces for the disabled are marked near the front door and there is wheelchair access to the building at the front entrance. Patient services are provided at ground floor level and a disabled patients' WC is provided near the front entrance. If access proves difficult to any of our patients we would be happy to consider any suggestions for improvement.

Specialist & Hospital Care
If a GP or another member of our health care team believes you need hospital treatments or specialist care elsewhere, they will ask you where and when you would like to go. The secretary will contact you and then book your appointment electronically, where this service is available.
If you would prefer to have some time to think before deciding where and when to have treatment, you will be offered the option of calling the practice later and we will be able to book your appointment then.

Chaperones
Tell us if you want someone to accompany you during an examination or you would like a private room to discuss any matters. Remember that the results of tests can only be given to the patient.

NHS Direct
NHS Direct provides health information by telephone on 0845 46 47 and via the webiste www.nhsdirect.nhs.uk, 24 hours a day, 7 days a week.

Local Pharmacist
Your local pharmacist will be able to give you free health advice and you do not need an appointment. Many pharmacies operate extended hours on a rota basic. For details call NHS Direct (see above).

Data Protection
The practice complies with the Data Protection Act 1988 and the access to Medical Records Act 1988.

Your Local PCT
The area served by Northfield Medical Centre is in the district covered by Leicestershire County and Rutland PCT. The PCT is responsible for ensuring you can access all the services you need. For details of all primary care services in the area, look at your PCT guide to Primary Care Services at www.lcrpct.nhs.uk or get the information you need at www.nhs.uk

Leicestershire County and Rutland Primary Care Trust
Lakeside House
4 Smithy Way
Grove Park
Leicester
LE19 1SS
Tel: 0116 295 7500
www.lcrpct.nhs.uk